CANCELLATIONS, RESCHEDULING AND NO SHOW POLICY
We understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep an appointment, we kindly request 24hrs notice. This courtesy enables us to schedule another client.
If we do not receive 24 hours notification of cancellation, rescheduling or you just don’t show up to an appointment we reserve the right to charge 50% of your treatment booked as a cancelation fee.
1/. We know there are exceptional situations beyond your control, which we would not dream of charging, especially if you reschedule.
2/. If the appointment space can be filled the fee will be waived.
If there is also a change to your scheduled appointment within 24 hours to a lesser time service you will also be charged for the full treatment time you were originally booked for.
Please remember we are a small local business trying to offer top service and affordable prices. When someone cancels or reschedules with less the 24hrs notice or no shows to an appointment Lush Beauty still has to absorb the expenses occurred. We appreciate your cooperation and will do our best in return to keep offering top service with competitive prices.
We appreciate your custom, friendship and loyalty.